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	<title>Customer Station</title>
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	<link>http://customerstation.wordpress.com</link>
	<description>Woodard Communications - In Pursuit of Excellent Customer Service</description>
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		<title>Customer Station</title>
		<link>http://customerstation.wordpress.com</link>
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		<title>Gaining and keeping clients during a Recession</title>
		<link>http://customerstation.wordpress.com/2009/07/08/gaining-and-keeping-clients-during-a-recession/</link>
		<comments>http://customerstation.wordpress.com/2009/07/08/gaining-and-keeping-clients-during-a-recession/#comments</comments>
		<pubDate>Wed, 08 Jul 2009 03:32:45 +0000</pubDate>
		<dc:creator>msjenniferwoodard</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Clients]]></category>
		<category><![CDATA[Prospects]]></category>

		<guid isPermaLink="false">http://customerstation.wordpress.com/?p=83</guid>
		<description><![CDATA[I read a wonder post on Freelance Folder on gaining and keeping clients during a recession. The job losses over the last two years are staggering and competition amongst freelancers and small business owners is fierce. When prospects have the opportunity to choose from many businesses offering the same services, it becomes harder to stand [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=customerstation.wordpress.com&amp;blog=8133339&amp;post=83&amp;subd=customerstation&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Are you a perfect client?</title>
		<link>http://customerstation.wordpress.com/2009/06/29/are-you-an-ideal-customer/</link>
		<comments>http://customerstation.wordpress.com/2009/06/29/are-you-an-ideal-customer/#comments</comments>
		<pubDate>Mon, 29 Jun 2009 22:55:36 +0000</pubDate>
		<dc:creator>msjenniferwoodard</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[perfect clients]]></category>

		<guid isPermaLink="false">http://customerstation.wordpress.com/?p=75</guid>
		<description><![CDATA[I read a great post on Freelance Switch blog today about finding your perfect client and it got me to thinking. Do we act as perfect clients? We are all looking for the perfect clients to work with, the type of clients that cause us to enjoy our work and feel a sense of pride in the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=customerstation.wordpress.com&amp;blog=8133339&amp;post=75&amp;subd=customerstation&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>Beating out the competition</title>
		<link>http://customerstation.wordpress.com/2009/06/27/beating-out-the-competition/</link>
		<comments>http://customerstation.wordpress.com/2009/06/27/beating-out-the-competition/#comments</comments>
		<pubDate>Sat, 27 Jun 2009 14:25:36 +0000</pubDate>
		<dc:creator>msjenniferwoodard</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[competition]]></category>
		<category><![CDATA[sales]]></category>

		<guid isPermaLink="false">http://customerstation.wordpress.com/2009/06/27/beating-out-the-competition/</guid>
		<description><![CDATA[I was reading an article that I found to be very information when it comes to keeping your cool and beating out the competition. It boils down to this: you only have to be concerned about winning against 40% of the competition in your field. For example: Let us say you sell dental insurance to [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=customerstation.wordpress.com&amp;blog=8133339&amp;post=69&amp;subd=customerstation&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>I found this interesting, do you?</title>
		<link>http://customerstation.wordpress.com/2009/06/23/65/</link>
		<comments>http://customerstation.wordpress.com/2009/06/23/65/#comments</comments>
		<pubDate>Tue, 23 Jun 2009 22:30:48 +0000</pubDate>
		<dc:creator>msjenniferwoodard</dc:creator>
				<category><![CDATA[Business Planning]]></category>
		<category><![CDATA[competition]]></category>
		<category><![CDATA[pricing]]></category>

		<guid isPermaLink="false">http://customerstation.wordpress.com/2009/06/23/65/</guid>
		<description><![CDATA[This is a post that I can across on Bob Bly’s blog about copywriting services becoming a commodity. While I agree that the fees for copywriting are dropping because it is a low entry field, many people are not good at writing and definitely not good a copywriting. Copywriting takes more skills than people realize [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=customerstation.wordpress.com&amp;blog=8133339&amp;post=65&amp;subd=customerstation&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>Are you a straight shooter with no chaser?</title>
		<link>http://customerstation.wordpress.com/2009/06/19/are-you-a-straight-shooter-with-no-chaser/</link>
		<comments>http://customerstation.wordpress.com/2009/06/19/are-you-a-straight-shooter-with-no-chaser/#comments</comments>
		<pubDate>Fri, 19 Jun 2009 07:07:27 +0000</pubDate>
		<dc:creator>msjenniferwoodard</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[customer trust]]></category>

		<guid isPermaLink="false">http://customerstation.wordpress.com/?p=55</guid>
		<description><![CDATA[I will admit that I have a habit of using curse words. I am not proud of this nor am I ashamed of it, to me “it is what it is.” Is this a bad thing, sure it could be. My clients do not want them cursing at them, nor do the kids. Strangely enough, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=customerstation.wordpress.com&amp;blog=8133339&amp;post=55&amp;subd=customerstation&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>Hey over here, don’t forget about me</title>
		<link>http://customerstation.wordpress.com/2009/06/18/hey-over-here-don%e2%80%99t-forget-about-me/</link>
		<comments>http://customerstation.wordpress.com/2009/06/18/hey-over-here-don%e2%80%99t-forget-about-me/#comments</comments>
		<pubDate>Thu, 18 Jun 2009 19:32:02 +0000</pubDate>
		<dc:creator>msjenniferwoodard</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Customer Relationship Marketing]]></category>

		<guid isPermaLink="false">http://customerstation.wordpress.com/?p=49</guid>
		<description><![CDATA[I read a variety of blogs usually late at night when the kids are asleep and business hours has ended. Last night I came across an excellent post on customer relationship marketing. I understand that all businesses must work constantly to bring in new business, but many times once we become we customers we forgotten about [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=customerstation.wordpress.com&amp;blog=8133339&amp;post=49&amp;subd=customerstation&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>2</slash:comments>
	
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		<title>Where is the Trust?</title>
		<link>http://customerstation.wordpress.com/2009/06/17/where-is-the-trust/</link>
		<comments>http://customerstation.wordpress.com/2009/06/17/where-is-the-trust/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 17:57:19 +0000</pubDate>
		<dc:creator>msjenniferwoodard</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[customer trust]]></category>

		<guid isPermaLink="false">http://customerstation.wordpress.com/?p=46</guid>
		<description><![CDATA[Most of us have that one friend that we moan and groan to about our lives. My friends name is Marcus and he wonderful and blessed. I was talking to him the other day moaning about what direction to take my life in. You see my brother passed away in 2001 and at the time, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=customerstation.wordpress.com&amp;blog=8133339&amp;post=46&amp;subd=customerstation&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">msjenniferwoodard</media:title>
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		<title>Well damn, F*** you to</title>
		<link>http://customerstation.wordpress.com/2009/06/16/well-damn-f-you-to/</link>
		<comments>http://customerstation.wordpress.com/2009/06/16/well-damn-f-you-to/#comments</comments>
		<pubDate>Tue, 16 Jun 2009 16:38:08 +0000</pubDate>
		<dc:creator>msjenniferwoodard</dc:creator>
				<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://customerstation.wordpress.com/?p=41</guid>
		<description><![CDATA[Strong words, I know. This is how I felt after dealing with Comcast Cable last year and I am not even a customer of theirs. One day I received a bill from Comcast with my address but another woman’s name on the bill. I called Comcast to inform them that I did not have cable [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=customerstation.wordpress.com&amp;blog=8133339&amp;post=41&amp;subd=customerstation&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>2</slash:comments>
	
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			<media:title type="html">msjenniferwoodard</media:title>
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		<title>Building Client Trust with Case Studies</title>
		<link>http://customerstation.wordpress.com/2009/06/15/building-client-trust-with-case-studies/</link>
		<comments>http://customerstation.wordpress.com/2009/06/15/building-client-trust-with-case-studies/#comments</comments>
		<pubDate>Mon, 15 Jun 2009 10:45:20 +0000</pubDate>
		<dc:creator>msjenniferwoodard</dc:creator>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[customer trust]]></category>

		<guid isPermaLink="false">http://customerstation.wordpress.com/?p=35</guid>
		<description><![CDATA[Case Studies can help professional service providers and small businesses build trust and credibility with clients and prospects. When you are working with intangibles such as services it hard to prove what you can do and why you are the best person to provide the services that your prospective clients need. Case studies can help [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=customerstation.wordpress.com&amp;blog=8133339&amp;post=35&amp;subd=customerstation&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>Putting a Method to the Marketing Madness</title>
		<link>http://customerstation.wordpress.com/2009/06/12/putting-a-method-to-the-marketing-madness/</link>
		<comments>http://customerstation.wordpress.com/2009/06/12/putting-a-method-to-the-marketing-madness/#comments</comments>
		<pubDate>Fri, 12 Jun 2009 13:24:22 +0000</pubDate>
		<dc:creator>msjenniferwoodard</dc:creator>
				<category><![CDATA[Market Planning]]></category>

		<guid isPermaLink="false">http://customerstation.wordpress.com/?p=23</guid>
		<description><![CDATA[A quick start-guide to market planning for Small Business Owners and Service Professionals. The current economic downturn is causing stress among small businesses owners. Yet, this is not the time to cut back on marketing, but it is a time to get your marketing plan of attack into gear. You must first decide what your [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=customerstation.wordpress.com&amp;blog=8133339&amp;post=23&amp;subd=customerstation&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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